The team is responsible for the cleaning and upkeep of all guest and crew areas, including cabins, salons, and bathrooms. Tasks include bed making with hospital corners, fine dusting, marble care, polishing, vacuuming, and restocking amenities. The environment must remain immaculate at all times, often with guests unaware that cleaning ever took place.
Housekeeping Excellence
Bed making with hospital corners and fine dusting
Marble care, polishing, and vacuuming
Restocking amenities and maintaining immaculate spaces
Laundry operations are a world of their own — high volume, high standards, and no room for error. Team members are trained in fabric care, stain treatment, and the use of professional-grade washers, dryers, and steamers. From crew uniforms and bed linens to guest clothing and delicate couture, everything must be laundered, pressed, and returned with care and discretion. Organisation, labelling, and timing are key skills in this domain.
Laundry Expertise Required
Fabric care knowledge
Stain treatment techniques
Professional equipment operation
Organisation and labelling systems
The most guest-facing role in the Interior Department
Guest service is the most guest-facing role in the Interior Department. Stews must master formal and informal table service (silver service, plated, Russian, buffet), beverage knowledge (wine, cocktails, coffee), and event setups such as beach picnics, themed nights, and spa experiences. The goal is to anticipate the guest's needs before they arise — remembering preferences, adapting to moods, and creating moments of magic, always with grace and a smile.
Service Skills
Table Service: Silver service, plated, Russian, and buffet styles
Beverage Knowledge: Wine, cocktails, and coffee preparation
Event Setup: Beach picnics, themed nights, and spa experiences
As a steward or stewardess gains experience, they may move into more senior roles:
2nd Stewardess
Assists the Chief Stewardess, supervises junior crew, and may specialise in a specific area such as silver service, service or housekeeping.
Chief Stewardess / Interior Manager
Leads the department, manages schedules and training, communicates with the Captain and Chef, oversees budgets and inventories, and ensures the guest experience remains flawless throughout the voyage.
The professionalisation of the department reflects the rising standards expected by guests and owners alike.
A Career in Service Excellence
A career in the Interior Department is one of service excellence. It rewards those with a strong eye for detail, a proactive mindset, emotional intelligence, and a passion for hospitality. On a yacht, where space is limited and expectations are high, the Interior team brings the luxury lifestyle to life — one perfectly pressed napkin, turned-down bed, or flawless cocktail at a time.
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